FAQ
1. What is ESSNTL Co. all about?
We craft high-quality inspiration perfumes inspired by iconic luxury fragrances. Our mission is to make premium scents accessible to everyone.
2. Are your perfumes identical to designer brands?
Our perfumes are inspired by popular fragrances but are our own interpretations. While they share similar scent profiles, we do not claim to replicate the original scents exactly.
3. What payment methods do you accept?
We accept [List payment methods, e.g., credit/debit cards, UPI, wallets, etc.].
4. How long do your perfumes last?
Our perfumes are crafted for longevity, typically lasting between 8-12 hours depending on apparel type, environment, and application method.
5. How should I apply and store my perfumes?
- Apply on your chosen apparel of the day and spray the perfume around 5-6 times.
- Store in a cool, dry place away from direct sunlight.
6. Do you offer returns or exchanges?
Due to the nature of fragrances, we do not accept returns or exchanges. However, if your order arrives damaged, please contact us within 48 hours of delivery.
7. How can I track my order?
Once your order is shipped, we will send you a tracking number via email or SMS.
8. Where do you deliver?
We currently ship PAN India.
9. How long does delivery take?
Delivery typically takes 4-6 business days for standard shipping.
10. Do you offer bulk or custom orders?
Yes, we do! Please contact us at factory.of.essentials@gmail.com for custom requests or bulk orders.
12. How can I contact you for further assistance?
You can reach us at factory.of.essentials@gmail.com or through our social media channels for prompt support.